Warranty

A Gree Warranty - Peace of Mind Guaranteed

Gree products come with a comprehensive 6 years parts and labour warranty. As the New Zealand distributor for Gree products, Realcold NZ Ltd hold the warranty for all Gree products sold by us in the region. 

We hold a full range of spare parts locally for all the models we distribute and have a skilled technical team at the ready to provide assistance with design, service and after sales support.

For more information, please refer to Gree Warranty Policy.

Register your product

Congratulations on the purchase of Gree Heat Pumps. Please complete your Warranty Registration using the online form below.

CLICK HERE

Make a Warranty Claim

Please ensure you provide personal details and product info as well as a complete description of the issue to enable us to assist you as promptly as possible.

CLICK HERE